You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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Note:
This item cannot be shipped to Alaska or Hawaii.
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Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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We purchased this unit for our son who is away at college. It was delivered earlier than expected and was very easy to put together. The 32 in tv fit well on the pedestal and all of his dvds and components were easily arranged and hooked up!
I would like to express my excellent experience with Overstock's service - two parts were broken but the company reacted fast and sent them immediately. Customer Service were polite and understanding. The Entertainment unit is beautiful, fits my place exactly and we all like it very much. It matches the other furniture in the room. I would recommend Overstock to anyone. They do their best to be the best!
The first time I received the entertainment center, the screws and such came out of the bag and scratched nearly every piece of wood, as well as a few of the screws were missing. The "decorative stands" were completely shattered and made me weary if they can even hold up a 100lb entertainment center. I had an excellent experience with the Overstock customer service department who immediately sent out a new one and filed a claim with UPS. Granted, the second one also wasn't in the best condition, but with two sets, I was able to mix and match. I think whoever is packaging these needs a lesson in how to package a 100lb entertainment center. I also believe the wood is particle board, which the site didn't specify, but it does looks nice.
How often do you shop at Overstock.com? Few times a year
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