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Personalized Product Recommendations
This is such a beautiful, well crafted looking product. I get so many compliments on it. Its unbelievable that they could make such a durable looking product with such a huge flaw. The moving parts inside are plastic! I have tried to find replacement parts and have even contacted the 'manufacturer', the company name on the box it came in, and they said they don't have replacement parts. I finally found another company that sells similar products and I found a replacement guide slug that fits this wine opener. Its ***********. The item I had to replace, which I'm assuming most of you had to as well, is the guide slug. On their site its part# 225. Order several. The shipping cost is the same whether you order one or several. Phone in to order. I found that the website increases the shipping cost every time you add more guide slugs to your order. I just replaced this part in my wine opener and it fits just fine.
I own two, one broken. This appears heavily constructed, and works very well the first 20 times, then internal parts break, and you can't find replacement parts. If I ever find parts, I'll put it back into use, because it is a pretty piece that works well. A good wine screw, but when it breaks, Stop Wine-ing, and put a cork in it, cause you're screwed.
The product is GREAT. We use one and have given 5 others as housewarming gifts. This recent purchase was for another friend who has just moved into our community. We were happy to find just what we needed on Overstock.com. The product arrived quickly, in great condition, and was exactly as shown on the website.
Looks nice, but again the slide mechanisim is poorly consturcted and breaks after openining less than a dozen bottles. Does anyone know where to get replacement parts?
There is not elegant and attractive wooden base, the base is plastic.
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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