I purchased two of these faucets for my master bath update. We have so far installed only one...taking our time and doing the work ourselves. This faucet on arrival amazed me so much I had to call up my husband on the phone, since the packaging was exceptional in itself, and the faucet is so solidly built as well, including the pop-up...no plastic parts here. The packaging was the best ever with boxes in boxes and then smaller boxes in the faucet box with individually wrapped pieces...even a soft cloth around the spout with additional wrapping.... Everything arrived in perfect condition, thankfully.
The installation would have been fine if it wasn't for the sink we purchased which had the faucet holes so far back that we had to cut additional counter frame which made the installation a tight squeeze and therefore hard to tighten each handle, etc, also because the drain pipe was centered and new sink had drain so far back that the drain pipe had to be cut short and still maintain the trap...tricky...and a very tight squeeze to fit in the pop-up parts that connect to the back of the spout. The hot and cold water tubing (from handles to spout) is flexible with metal on the outside and a little on the short side so it kinked a little at first. We had to purchase additonal tubing to attach it to the water lines.
It is exactly as pictured and matches nicely our K. brand shower and whirlpool faucets, since I had to stick to that brand with the valves being K brand already, or I would stay with this brand for everything. It is solid, looks clean and contemporary and works beautifully. If I could change anything about it, I would like to see a little larger circumference handle and a little longer tubing to the spout.
I even purchased matching towel bar and accessories that are available for this product.