Columbus Full Storage Arm Futon Frame

As the title states, this thing is a pain to put together. Mostly because the instructions are vague, smudged, or just plain suck. However, google Cottonwood Futon in Youtube and you'll find a video that will help you put the whole thing together in about an hour. Before finding this video we were working on the thing for two days. Once all of the assembly hassle is out of the way, the futon is great, beautiful, and roomy. Good deal.

• Please tell us about the quality of the product. Very sturdy

The good: An attractive, sturdy futon frame. The mechanism for switching between bed and couch are two metal hinges and springs. This seems to be a much, much better design than the runners-carved-into-the-side like other futons that I've seen. I really like the cubby in the arm, which is just the right size for a TV remote. The bad: The instructions are pretty standard -- the written text doesn't exactly make sense, or match the drawings. And you will have extra parts when you are finished, on purpose. With my futon, one of the welds in the metal part of the frame bubbled into where a bolt was supposed to go. After fighting with the thing, I ended up just not putting that bolt in. So, I will need to always keep an eye on that section when moving the futon to make sure that it doesn't shift too much. But, even with missing bolts, the frame feels sturdy, so I'm not worried. Also, the storage arms are smaller than I thought from the photos. The arm dimensions are listed as 6" wide, but when you look at the thickness of the wood, you probably only have 4" wide storage. They are big enough for a few magazines OR the Sunday newspaper OR a book, if it isn't too thick.

Very happy with the frame. We purchased 5-6 weeks ago and have considered it a great buy and at a steal at the current price. We had purchased a futon before this one from another company (and different website) and it was broken within two weeks due to how much we use it. This futon is used in our living room and is used daily and I would definitely say this one feels much more "built to last". Out as a bed, it can support two full grown adults with a total weight of 390 pounds. My only complaint keeping it from 4 stars is that it was extremely difficult to assemble and the instructions aren't very clear. So make sure you put aside a couple hours and have some extra tools handy (and a creative mind). All in all - very happy with my purchase and very happy I found overstock.com!

I was very disappointed when the instructions to assemble the futon were severly torn and half the torn pieces missing. There was a support number listed with limited hours of operation and the hours were Eastern Standard Time and I live in the Pacific Standard Time zone so pretty much is was a mute point. We keep experiencing problems with the futon frame and have to keep "tweaking" it or else it slants down on one side to the point you can't sleep on it. So overall the futon has been a big disappointment.