The first coffee table we received had two visible rips on two corners. Probably because packing was not well done. Overstock did a great and fast job in sending us another one with no cost. Customer service was great, we have always been professionally and courteously served either by chat or phone. The quality of the table is average, faux leather, a little too shiny and I wish it could be found in black (guess its color is "espresso"). It serves its purpose though. The two small storage seats are cute and the space for magazines and books really useful.
Got the table yesterday. It is extremely heavy, about 130lb. For such a heavy product, one would think it is sturdy. Upon opening the box, the lower left side of the table has a cut in the leather (the entire table is covered with leather). During the process of removing the wrap and box, 3 screws fell out, two of which I still have not found from where. The good thing is the stools offer a lot of storage space, and the side of the coffee table has room to put books, and magazines (the slot is very wide, you can place a pretty thick book there).
I love that this arrived assembled. It was such a relief to order furniture online that didn't require ten hours of hand-numbing assembly. I give it fours across the board because it's not perfect -- a seam was slightly frayed and the stitching isn't totally straight in a few spots -- but for pretty reasonably priced Internet furniture, it's awfully impressive. We've had it in two homes now in two different time zones, and it was definitely worth hauling in the move. It did get jabbed by the movers and I thought I'd have to file a claim, but I instead tried out one of the $XX faux-leather repair kits, and what do you know, you cannot see the damage at all anymore. It's pretty darn durable. The hidden storage is awesome. We haven't had to use the stools much for guests because, well, we don't entertain a lot, but it's just great knowing they're available. I have family coming for Thanksgiving for the first time this year, and it's nice to remember that if seating gets scarce, I've got two more spots for folks. Overall, the piece is pricier than some other options but definitely worth it overall.
I am very pleased with this table/storage unit. Anyone looking for a compliment to their entertainment area will be very pleased. I imagen the larger (4 seater) would be ideal for a larger living space. Just right for grandchildren playing video games for sitting and storage afterwards.
- How did the color on site compare with the actual product? I found the coloring to be exact to the web site
- Please tell us about the quality of the product. This product is extremely well made/sturdy
- How accurate was the on site description of the product? The product to be exact with the web site
When it was first delivered the box was very damaged and the leather was torn and screws were sticking out of the leather OS immediately replaced it with a new one. When I took this one out of the box there was nothing wrong with it. It serves the purpose, but It looks a little bulky in my living room. I will probably buy something different and move this one to my family room.
- How did the color on site compare with the actual product? matched exactly to color shown
- Please tell us about the quality of the product. good
- How accurate was the on site description of the product? good