You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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This product was ordered for my mother. The quality of the stainless, the glass lids and the protected handles make the cookware easy for her to use. The fact that you only need to cook on low or medium heat prevents her from burning the food. She is delighted with the product and has thrown out all her old pots.
Although I haven't used them all yet, the pots I have used have worked great. They clean up nice in the dishwasher, and, although they were lighter than I expected, they heat evenly and perform fine. The silicone heat-guards are a terrific feature, as are the glass lids, for easy viewing. The only thing I didn't care for was the edge of the long handles, it's a little on the sharp side, so there's a small risk of getting cut. Other than that, no complaints!
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