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Personalized Product Recommendations

After the box was opened and the stools were put together, I noticed the seats were sewn unevenly and not symetrical. One of them was defective and we only could put in two screws instead of the four. I tried to buy longer screws, but couldn't find any long enough to secure the cushion. They are supposed to swivel, but it is very difficult. These stools are of very poor quality.
Great item at a great price. Looks very nice. Not too hard to assemble.
Leaves our warehouse in 1-3 business days. *
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
This item cannot be shipped to Alaska or Hawaii.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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