I called OS to inform customer service that the shade was not as pictured and the top partion of the lamp was loose or unstable. OS quickly sent a second lamp, however, the shade still did not match the picture--I did not expect a white shade with black strings. The photo shows a BLACK pleated shade, but it seems I will never get the correct shade, think I will return both and continue my search...!
- How did the color on site compare with the actual product? Not as shown....
- Please tell us about the quality of the product. Poor, Lamp was a disappointment
- How accurate was the on site description of the product? Received a different shade, not what is pictured...?
Lamp shade is black strings even though clearly described otherwise. Product came bent on the bottom because the base of the lamp is so ridiculously heavy and is basically a solid giant piece of metal. Had to return it because the dent caused the lamp to stand crooked and the lamp shade is totally not as pictured. Overstock was very prompt in accepting the return since it was damaged from shipping but this is a pretty cheap lamp to begin with and looks nothing like the photo.
I received my lamp a couple of weeks ago and I absolutely love it. The lamp itself feels very sturdy and the shiny chrome gives it a nice, sleek look. The gorgeous crystals came well packaged and were pretty easy to hang. They are very clear and not cheap-looking. The lamp doesn't have a switch on it, instead it has a pedal button on the cord that you just step on to turn on/off. If you have younger children, you should note that the crystals dangle from little circular rings that bend without much effort so if a child is of height to reach them, they can easily just snatch them off. This lamp is an appealing piece and I am very pleased with this purchase.