The Shauna ottoman is both comfortable and convenient. Upholstered in espresso bonded leather, its removable storage compartment is a great way to keep spaces clutter free and its soft padded top is perfect for additional seating....more
The Shauna ottoman is both comfortable and convenient. Upholstered in espresso bonded leather, its removable storage compartment is a great way to keep spaces clutter free and its soft padded top is perfect for additional seating.
Materials: Bonded leather
Features: Removable storage compartment
Includes tufted padded top for extra seating
Espresso stained legs
Studded accents line the perimeter
Some assembly required
Dimensions: 18.50 inches high x 31 inches wide x 31 inches deep
II can't believe how well made and quality of this item, it is just a beautiful piece of furniture! Great item well worth the money!,Love the grommet detail that surrounds the bottom of the ottoman. The color is fabulous, not brown or black this is a very very dark brown which in different lighting looks black. the storage space is so large just love this ottoman!
The product itself is decent. I like that the lid is on hydraulics and won't close quickly. The inside tray is convenient and has decent storage inside.
I don't generally write reviews, but I feel that since I needed to use the customer service twice for this product, that they're service deserved a review.
I contacted O immediately after my shipment because the inside tray was a bit damaged, and because it was an expensive piece, I felt the tray should be undamaged. Their online instant messaging service was amazing and was quite helpful. I was immediately sent a new tray free of any charges and told that I could do what I like with the damaged tray (because it was only slightly damaged, I kept it).
Second, when putting it together, I realized I didn't have the plastic washers it was supposed to come with, so I never attached the legs. Months have gone by and I kept forgetting to contact the customer service department. When I talked to a rep of theirs regarding this dilemma, 5 months after shipment, they checked the warehouse and emailed me everyday for three days to let me know that they were working on getting the parts. I then received a confirmation email stating that the pieces were on their way to me, no charge at all.
It is very rare to get such great customer service, and for that reason, Overstock will remain in my list of go-to shopping websites.
Hello paigemorgan, based on a similar product, the inside dimensions are 8.75 inches (H) x 26 inches (L) x 12.5 inches (W). Please let us know if you have additional questions and thank you for shopping with us.overstockcustomercare1 on Dec 30, 2013
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Usually leaves our warehouse in 1-2 business days.
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Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
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