The Ottoman was shipped quickly & packaged very well. Assembly was very simple and everything fit together well. The color is very dark (as others have comented), but works well with our decor. The trays will scuff/scratch if they are hit with other hard items (ie toys). The storage area is very large and easily accessible. We use this in our living room where we just moved the TV above the fireplace and needed the proper position from the couch to view the TV comfortably. This ottoman provides a great foot-rest to make that happen.