I bought this because of all the great reviews, and now I'm stuck with it because I'm sure the shipping cost is very high. This chair is so uncomfortable, and not just because it is firm, but because the material is slippery (feels like vinyl and the design is such that while it looks good in the picture, in actuality the dimensions seem off. You slip down on the seat, there is no back support, and it is simply not a chair you want to sit in! It's a chair you can't wait to get out of. I am so sorry I bought it, and guess it is all about lessons learned. Sure wish I could get rid of it.
I wish the chair was just a tiny bit taller and wider. It is beautiful and still fits nicely in the space we have placed it. I love it. Shipping and packed with plenty of protection and not a huge container so you don't need help. You attach the legs and slide the back into the base. Very easy. Color was a litter darker than appeared on my monitor.... but that was a good thing!