The picture depicts the chairs accurately. The leather is soft and true to color. and the frame is sturdy. If you are looking for a firm seated chair then it is perfect! I've had these chairs for about three months and am still pleased with my purchase.
The ivory is very close to white in color and the product was missing the instructions. I contacted customer service and they didn't have the instructions. The then had to send a note to the warehouse to get them and then they mailed them to me. This too about a week. Overstock should have an electronic copy of the instructions and them email them out, if they don't then they should scan and email them to the customer.
These chairs are amazing! Great quality and true to pictures. The only bad thing I can say about this product is the manufacturer/shipping yard. It took me contacting Overstock on 5 different occasions to get right a part that was missing from my package when I initially made this purchase. Otherwise, these chairs really compliment my home! :)