When it arrived, the top was not perfectly lined up with the bottom. However, I decided to just live with it since I didn't want to deal with an exchange with such a large item. Unfortunately after a few month, and VERY minimal use, the wood the hinge is screwed into separated from the base and now there is a 2 inch gap between the top and bottom. I contacted Overstock to request a replacement, but was denied since it was outside the 90 day warranty period. Very disappointed with the lack of their willingness to work with me to get a replacement since the defect was a manufacturing problem, and nothing I did to cause the problem.
I had purchased two leather ottomans from OS a few years ago and they finally were donated. This new ottoman is a little higher and firmer and goes well with the new sofa. The storage is ample and we are pleased with extra seating and storage. No buttons is a plus and the stitching is beautiful.
Very nice looking and useful ottoman. I get compliments on it all the time. I'm using mine as a coffee table/ottoman and have extra pillows and throws stored inside. You can put your feet up without worrying about hurting it. Looks way more expensive than it was.
This ottoman is critical to a home w* kids, as you can toss all their toys inside when company comes over. It still looks super elegant, people can sit on it, and it stores all their toys. When you open it, it has a delayed opening which is nice so your kid won't have it hurt them. I cannot say enough good things about this ottoman. HIGHLY recommend.
The ottoman arrived earlier than expected which was great. The color, style and size was just what I wanted. It holds all the games we have and still space for more. Very sturdy and I love the fact that the only thing I had to do was screw on the chubby legs which was very easy. Very rich looking. We are very satisfied with this product.
Color is good, quality is great, hinges are child friendly, storage space is large. My only reason to not give this 5 stars is that I wish the top was a little more comfortable for sitting - it's very firm. However, this does make it easier for setting things on top - a glass will not spill!
Time will tell if this "bonded leather" will last with two rambunctious boys playing on it, but I love that it is a substantial piece and that it allows for storage. The hinges don't allow for the top to slam down, which is good for little fingers. Very pleased with this purchase.
The ottoman is dark brown which matched my living room decor nicely. It's bonded leather, so it is not soft like regular leather, but it's eco-friendly and more durable if you have pets. The top of the ottoman is hard, but that makes it useful if you want to set drinks on it. You could also use it as extra seating, if you don't mind hard seats (think barely-padded stools at your local sports bar) The air lifts are amazing - best feature of the ottoman. I have stored a couple of blankets in it as storage space is a premium in my apartment. I'm going to take the feet off - I keep hitting my toes on them! (That's purely user error.) It shipped quickly and was well protected - no dents or scratches. I'm very pleased with this purchase.
This is a good looking ottoman. However, we need to return it because it is larger than we need. (My mistake). I am shopping on line at Overstock to find a smaller ottoman of same quality. Overstock will make this return easy with a pick up label from UPS.