The wait time was within the time frame as promised. Product was professional delivered and assembled on site. Crew was exceptionally helpful to ensure satisfaction. I am very pleased with this set of sofa, love seat, and recliner. I have not seen one with 4 reclining seats for this price and quality. You definitely cannot beat the convenience of this buying process. If there's anything that I may complain was the anticipation during the stated delivery time.... Definitely worth the wait. I will buy from Overstock again.
- Did the color match the color displayed onsite? Looks actually better
- How is the quality of the product? Excellent just as described.
- Did the description onsite accurately describe the product? Yes
- Would you recommend this to a friend? Yes
Furniture was delivered when promised and set up . Looked great. Had the furnature about 4 monthes now. Leather is only on the seat, front of the back and the arms. the rest of it is vinyl including the front bottom of the furnature that kicks out when you recline. The problem i am seeing is now the vinyl has turned a slightly lighter shade than the leather. There has been no direct sunlight on it to fade it. Now the furniture looks very cheap. For this kind of money you can find some real leather furniture.
- How did the color on site compare with the actual product? exact
- Please tell us about the quality of the product. Seems a little flimsy
- How accurate was the on site description of the product? Inaccurate
- Would you recommend this to a friend? No
By Review Response Team
Thank you for writing a review for the Chelsea Espresso Leather Reclining Sofa, Loveseat and Reclining Chair. We are sorry to hear you are not satisfied with your purchase. We have confirmed that our description is indeed correct; as we state "Genuine top-grain, aniline-dyed Italian leather on all seating areas with leather match on sides and outside back". We apologize for any inconvenience.