We were very happy with the swiftness in delivery. All pieces were there and fit together precisely once we could figure out the directions. The assembly instructions were lacking in actual wording and pictures had to be followed making it very confusing at times. There were a few places on the drawer corners where the finish was chipped off. This is a lot easier to touch up, than return. After the chest was finally standing, ready to fill, my daughters were proud of their hard work. It makes a nice addition to the room, looks like a fine piece of furniture, and holds a lot for its size.
This chest was not the quality I expected from Overstock.com. It was hard to put together but worse, the quality of the finished product was disappointing. It looks cheap and the drawers are flimsy. I wouldn't recommend this item to anyone. The person who put it together has assembled many pieces of furniture and he had to reconfigure some of the parts so they would work,
Just finished putting this together and its great. Though difficult to put together - I had some handy relatives come over and do it for me. Just don't "force" the screws/bolts, etc. The edges were not as polished as they could have been. I.e. the front drawer corners are a little worn/un-finished. Otherwise its an amazing piece - was taller than I thought it would be and its working great!