This pot rack is missing 4 of the 8 bolts that you can see. The manufacturer wants to swap it out for another item when it's taken 2 trips by an electrician already. (one trip because it needs a special reinforced box for the weight, now they want to ship another unit rather than The missing bolts!!). They don't ship parts!
Omg..I thought that IDE finally have it installed today...this is crazy, crazy, crazy!
This had better work well after all this grief...
How did the color on site compare with the actual product? Actual
Please tell us about the quality of the product. Seems to be good, but it is nickle plated--not stainless
How accurate was the on site description of the product? Good
Hi mckenziestaats, we were able to verify this information with our support team. The rack is made of iron and has a brushed nickel finish. Thanks for shopping with us.overstockcustomercare1 on Jul 9, 2013
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