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I've called customer service and they are arranging for UPS to pick up the damaged ottoman' it arrived damage.. it appeared to have been damaged in packaging.. since the 4 " long X 2 wide " "splinter" was in the outer box outside box. while . the inside box and cushioning were sealed and well insulated: also arrived without an outside packing slip or an inside shipping invoice.. and therefore was not an inspector # nor any initials on any missing invoice... oops-- quality control. I was told that the item is suppose to be inspected before shipment -- --guess this one wasn't No worries however Overstock is contacting UPS and will send them a slip to pick up in 2 to 5 days and since the item was still in stock.. will send a replacement ottoman. overall (* without t any scratches, devits.. the product itself is a very smart/handsome piece I look forward to a replacement free of damage to use in my living room
It's very much black and very stiff on the cushion but the quality seemed pretty good. It's too bad I'll have to return it but the customer service was really good on returns. It's a heavy package for returns and shipping would costs a lot but since this was my first time purchase with overstock, he waived it and UPS will pick it up at my house. I'm very happy with the service even though the ottoman didn't work out. I'm still searching for my perfect brown ottoman.
Delivery was fast so overstock.com didn't totally mess up our experience but the product itself sucks. The photo online is nice but when we read leather on the description, we expect to receive leather. This is cheap imitation leather and it is going back. Thank goodness Overstock stands behind their products! I will say the product was packaged well though, for any consolation.
For sight unseen this is acceptable and suits our purpose. Nice looking and sturdy though a tad dark if not a bright room. We would consider purchasing furniture again from Overstock.
This is almost black as others have said. We got it for our family room but ended up putting it in the basement with black couches and it looks like it matches. Overall we are happy with it but do be aware that it is VERY DARK-I think this will hold up well as our 2 young boys age and beat up our furniture :) also, the drawer is so small it is pretty useless. It arrived already put together which was great!
Love this ottoman, good height, nice quality, very simple assembly and good price. I would definitely make this purchase again.
This is the best piece of furniture for kids. They can play on it, lay on it, eat on it, and jump on it, and it looks awesome and cleans easily. We even use it as our family game night table too. And the drawer is perfect to hold the TV and several Wii remotes. You won't be disappointed in the versatality or the quality.
This Ottoman is a good value. The legs and base are well built and the leather is decent quality/better than I had expected for the price. I was impressed with the packaging and the delivery was fast. It was very easy to assemble and took less than 20 minutes. Overall, I am happy with this product and the purchase experience from Overstock.
Good quality, sturdy, nice color, easy to assemble. Very nice addition to my living room.
Simple not fancy piece of furniture but nice for an active living room use, and right for the price. Very functional.
Leaves our warehouse in 1-3 business days. *
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
This item cannot be shipped to Alaska or Hawaii.
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** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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