Arrived in about a week. Overstock has great customer service. The couch looks really nice. It has a modern and yet homey feeling. The size is just perfect and the seating is deep enough for us to take naps on the couch too. I got the ash color. It comes and grey as well but the color is not shown here. If you're interested in looking at the grey couch, call overstock and ask them to send you a link to see. The grey is actually very very dark grey. I thought the ash was a really nice color. It's one of those materials and colors that can withstand some dirt, which is perfect since we have two dogs! The only downfall I would say is the price. I thought it was a little too pricey. Otherwise, I would've given the couch a 5 star
The color did not work for me at all. It was also too narrow for home use and had some pulls in the fabric. This would be perfect for a waiting room as suggested. Warning though - if you are not sure you are going to keep it - DO NOT ORDER! Returning this was a nightmare. Took weeks and cost A LOT!
Sofa is much darker than picture, a true charcoal gray, almost tweed like fabric. This is the most I've spent on a sofa (over $1000) but I was wanted something that would hold up well and was willing to invest a little more now that my kids are grown. Really happy with the clean lines and seating is very comfortable. Would have preferred the back cushions to not be loose but at least all the cushions are reversible and have zippers so could be washed if anything was spilled on them (of course wouldn't recommend machine wash, would probably shrink too much). No difficulties putting together, basically just screw on the feet.