The assembly for this item is hard labor, and time consuming. You will be exhausted by the time you're done. Also, definitely reconsider if you live in a high-rise building. The oversized item delivery policy only allows for the shipping company to deliver to the nearest ground level entry. (note- 'to', not 'through'). Considering that this is 280 lb, I'd rather pay a little extra and buy this from somewhere else, so that I can have it delivered to inside my apartment or at least to my front door. The actual finishings on the bed are nice, but I don't like the unnecessary protruding footboard. The wood is solid, though, and the bed seems sturdy, though not very resilient to scratches.
- How did the color on site compare with the actual product? Accurate
- Please tell us about the quality of the product. Good
- How accurate was the on site description of the product? Average
This bed surpassed my expectations in terms of quality. I have never ordered anything online and received the level of customer service I received on the delivery of this item. They were timely and very good at communicating delivery times. The bed is solid wood construction and relatively easy to assemble although the instructions were somewhat confusing. When assembling the slats it is easier to snap them into place if you attach the two slats together and attach end and center plastic pieces then install the two slats onto the bedframe.
The bed is lovely. Very glad I bought it and would recommend it. The only negative experience is contacting the shipping company. More times than not, you would get a voice mail. When you got a person, you would be put on hold and then you would be disconnected. Messages that you leave were not returned. In a nutshell, Great product but poor shipping company ( if you need to get in touch with them)
- How did the color on site compare with the actual product? accurate
- Please tell us about the quality of the product. very good
- How accurate was the on site description of the product? accurate