When this arrived, there was one side piece with a crack. One easy phone call & Catskill Craftsman had a replacement piece to us in 2 days. Easy, but time consuming to put together. Well worth it. It's a sturdy, handsome piece. ots of storage and work space.
We got our package within 3 days after placing the order online. Well made piece with real wood on drawers, doors and frame. It will cost double the price if you buy it from a store. Missing some screws but customer service took care of it. We got a discount and will buy the screws from local hardware store.
I bought this for my kitchen. My brother the contractor put it together as the directions looked a little complicated, and he was somewhat frazzled at the beginning. I called the manufacturer to ensure he would be ok and a nice man called back to talk to him. He said once you get the hang of it, he finished quickly and it looks great - wonderful all-wood and very sturdy, just perfect for what I need and at a great price - thank you!
Although there were lots of pieces, and it took us a long time (4 hours) to assemble, once we were done, the cart is gorgeous, sturdy and very nice looking. It would have been nice to have the pieces pre-marked, so we didn't have to take so much time laying everything out and marking pieces before we even started to assemble...
- How did the color on site compare with the actual product? Looks just like the picture
- Please tell us about the quality of the product. Very nice and sturdy once assembled
- How accurate was the on site description of the product? Just as described on the site