First, overstock sent me two different sinks, so it took months and lots of phone calls to get another one that matched. Second, when they did come, the porcelain part is crooked - neither sink has a straight line in the back where it meets the wall. The wood construction is very shoddy, the drawers are rough sliding out and some don't shut all the way. I should have bought from faucet.com.
- How did the color on site compare with the actual product? ok
- Please tell us about the quality of the product. poor craftsmanship
I love the way our vanity sits on our bath wall. It looks amazing! But no joke, a week of it hanging in our bathroom, the handle on the top drawer broke. I am not sure how I handle fixing it our even returning the product because I bought it online. There is something to be said for being able to walk into a store and ask a human being for help.
- How did the color on site compare with the actual product? good
- Please tell us about the quality of the product. I have only had the product for a month and already a drawer handle is broken. Not very sturdy!
- How accurate was the on site description of the product? good
My reason for writing this review is to advise consumers of how Overstock responds to a negative situation! I ordered this product and it was delivered within a week and a half. However I did not stay home to accept delivery so it was dropped off. When I arrived home and checked inside the box the vanity was cracked. After speaking with a very helpful and professional rep from Overstock, he assured me that this would be taken care of. To my delight, the issue was resolved a few weeks later with a new vanity. I mention this because I was always leary of ordering such items online! They picked up the cracked vanity and provided a new one!! Folks..... keep in mind their shipping charges for this item were just $2.95!!!! Overstock, a reputable dealer with quality products. I have already made another purchase.
- How did the color on site compare with the actual product? same
- Please tell us about the quality of the product. solid