The first issue I ran into was the delivery of the product. Living in a townhouse, when I read the delivery requirements, I understood it to mean that it would not be delivered to an area in the house that meant carrying it up stairs. Unfortunately, I have a few steps that lead up to my townhouse and that was an issue for the delivery man. He told me in no uncertain terms that "he don't do no lifting" and went further to say "Didn't you read the oversize delivery policy?". He acted as though he wanted to leave it on the sidewalk and I told him that if we could not work something out, then I would be happy to call customer service and cancel but that I would not sign for it if he decided to leave it on the curb. I told him my grown son would help him and he hemmed and hawed some more but in the end, my son helped steady the large package on his dolly as they brought it over the grass and into my front door. Once inside, I moved the package in my living room in order to open and assemble and I'm 56, so while I couldn't lift it I could still maneuver it.
Having read all the posts, I was careful as I unpacked it taking inventory. I had my drill ready with philips head to screw gun it together, it turned out to be a hex wrench affair...bummer. However, I took my time, and got everything together and at the very end, 2 washers were missing. I made two out of a old credit card.
I like the set now that it's up. It's good for a smaller space and probably for someone like me, who generally has grown visitors simply because it's the height of a pub table which would make it hard for kids to reach and eat on. The fact that it is compact yet classy looking has it's appeal and although other reviews mentioned the stools being unsteady, I don't find that at all. They are a good size for any size buttocks but make sure you assemble them correctly and use the leveling leg to level them.
All the small annoyances put aside, I'm happy with the set for the price. I like the bill me later option.
- How did the color on site compare with the actual product? The color is as depicted.
- Please tell us about the quality of the product. The quality is probably suited towards a single buyer, not for a family with children who will put a lot of wear and tear on the product who use it as their main meal table.
- How accurate was the on site description of the product? Accurate