Upon delivery, if you notice any damage or defects, you must note them on the shipping receipt and refuse delivery. Notify Overstock.com immediately in the unlikely event of damage.
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This item will be shipped via freight carrier to your home, excluding rural routes, remote
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I am pleasantly pleased with this bedroom set. It took a second delivery for two of the items because of damage but Overstock and my local freight team were very good at expediting the delivery. Be sure to take the time to inspect the items carefully out of the box in front of the driver before accepting delivery, because of the soft wood there were obvious damages and some minor ones that we didn't see. Details that we didn't see in the picture were nice and quality is also very good. All pieces are very sturdy and I am impressed with the finish work. This has been my first purchase on Overstock and I will be looking more for future items I may need.
How often do you shop at Overstock.com? First time
At first, I was very skeptical of ordering furniture online. But the price savings was too good in Overstock.com compared to other online/local furniture stores. So I took the plunge and ordered this piece.After a week of ordering the furniture, the freight company contacted us over the phone to arrange for delivery and delivered the furniture to our garage. They do not assemble the furniture nor do they place it in the room of our choice. Overstock's delivery policy clearly states this, so there are no surprises.About the furniture: There were no damages and it was very easy to assemble. It took about 1 and a half hours to move the furniture from garage to our bedroom in the second floor. Very little assembly was needed. The quality of the furniture is great. It looks fairly expensive than the price we paid.All in all, we are very happy with the purchase and would definitely recommend this to our friends. Ordering through overstock was a good experience.
How often do you shop at Overstock.com? Few times a year
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