First, the defective item. There is a base, then a segment screwing into the base, and a segment that joins the top portion and the first segment. The first segment has no screw grooves, so I could not attach it to the base or second segment. I wanted to make sure that it was a defective product and not my brain being defective (well, we all make mistakes!), so I put together the second lamp.
The second lamp is beautiful and was very easy to put together. It is exactly what I was looking for. Having another lamp to compare the first to showed me that the first is in fact defective.
I just got done chatting with overstock's customer service and they're replacing the defective lamp (and making me ship back the defective one; they're sending me a shipping label, however I still need to repack the thing, drag it to UPS, etc. A pain, but gotta do it).
Overall, really recommend this lamp, and Overstock is doing a good job with replacing the defective lamp.
How did the color on site compare with the actual product? Correct
Please tell us about the quality of the product. 1 of the 2 lamps was defective. I am shipping it back and they are shipping me a replacement. The other one is beautiful and well-made.
How accurate was the on site description of the product? It was well-described.
I love these lamps, they provide a lot of light and they look extremely classy while doing it. I bought two, placed them symmetrically on opposite ends of a living room wall, and they light up the entire room very adequately. The tone of light they put out is pleasant and easy on the eyes, more yellow/gold than white, and the main metal structure is faux-aged very nice subtle way. Great purchase!
How did the color on site compare with the actual product? Color is spot-on. Glass shades are even more attractive in person.
Please tell us about the quality of the product. Very clean and well-built
How accurate was the on site description of the product? No surprises
Shop Overstock.com and find the best online deals on everything for your home and your family. We work every day to bring you discounts on new products across our entire store. Whether you're looking for memorable gifts or everyday essentials, you can buy them here for less.Shop O.com®