You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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When I pulled this out of the box, I was so excited to get my new light. My joy quickly turned to disgust as the product was not what I expected. It was a much cheaper quality metal and the glass was chipped and the chips began to run and break.I got it one day, repackaged and returned the next.
With no light at my front door, I was not happy. I had an electrician add backing, run the wires and install the switch. I have a very small entry area and this fixture looked like it would work well. Knowing the return policy, I took a chance and ordered it. It was perfect. And although it came in pieces, I love a good puzzle and just followed the directions. They included tons of chain and cord which I cut off. With a screw driver and Electrician Pliers, I hung it myself and saved. The glass globe is especially beautiful and scatters the light from the bulbs very nicely. I only wish I had room for the larger style.
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