Bunn BTX-B ThermoFresh 10-cup Home Thermal Brewer

Bunn" coffee makers are simple and when you need decent coffee fast you can't beat them. And yes, these have been popular in restaurants for years. This is a good looking unit and I knew having a carafe rather than a heating plate would preserve the quality of the coffee. This was purchased for an office and we probably make 3 pots per day. This particular unit has a major design flaw. About 3 months into using it we noticed it dripped heavily when pouring a cup. I contacted Bunn. Their comment: the "engineers" were working on the problem. Coffee has a great deal of oil and this was building up under the rubber seals resulting in the leaks. Extensive cleaning under the rubber seal would solve the problem, I was told. A tedious process. It did leak less after this cleaning but soon went back to it's old tricks. I pour my cup over the sink to avoid messy clean up. Coffee is, of course wasted. Love Bunn but this design needs work. Would not buy this model until they solve carafe problem.

This machine makes the best coffee possible...... many years behind the Bunn name and quality. I did have a minor problem with the basket overflowing.......called the Bunn 800 number and they promptly sent me a different disperser at no charge. Actually they sent two (2) at no charge. It's easy to unscrew the other and screw the new one in. Only takes 5 seconds. I sent one of these to my brother.......and he tells me EVERY day for the past month, how much he loves this coffee-maker and the excellent coffee. This is definitely a winner. And Bunn is right there for your needs. Overstock.com is my hero. After my first order.......I've been at it non-stop. Easy, fast, good pricing and excellent.......above and beyond....staff. Tell your friends (PS I don't work for Overstock.....even though I sound like it)

I love this coffee maker, it's quick and the brewed coffee stays hot without evaporating or getting bitter from a heating plate as do other coffee makers. I also bought my son one as a gift.

Totally disappointed wthi this unit. Coffee it produces isn't particularly hot, and the thermos does a lousy job of keeping it at any decent temp. Don't like the continuous heating aspect of the water storage unit. No sneaking a cup before it's completely finished. If packing it up and shipping it back were not such a headache I'd be doing just that. As it is, I'm on the search for a new coffee maker (going back to Krups!!) and will put this one away or give it away if anyone would actually want it.