I bought this coffee maker after going through an expensive Saeco and Cuisinart in three years. They both ground the beans, but were hard to clean up and ultimately failed. Bunn coffee makers are nothing fancy, but they make great coffee. I know from many friends who own them (and from extensive research of reviews) that they are very reliable, as well. The BX-B Thermofresh is great so far. Fast, fresh and delicious coffee and instant hot water. The only reason I didn't give the machine five stars is that you must purchase special Bunn filters (they're taller) and that I had to request an alternative sprayer head from Bunn for the coffee to be as strong as I'm used to. This was done on-line (Bunn's corporate website) and the sprayer arrived, free of charge and postage, in a couple of days. Apparently the weak coffee problem has something to do with my water, not the coffee maker, so Bunn has this fix available for free. The Overstocks price was $30 cheaper than the lowest price I found for this machine. I hope I don't need to buy another one for many years, but based on this machine, I'd buy another Bunn when that day arrives.

Bunn" coffee makers are simple and when you need decent coffee fast you can't beat them. And yes, these have been popular in restaurants for years. This is a good looking unit and I knew having a carafe rather than a heating plate would preserve the quality of the coffee. This was purchased for an office and we probably make 3 pots per day. This particular unit has a major design flaw. About 3 months into using it we noticed it dripped heavily when pouring a cup. I contacted Bunn. Their comment: the "engineers" were working on the problem. Coffee has a great deal of oil and this was building up under the rubber seals resulting in the leaks. Extensive cleaning under the rubber seal would solve the problem, I was told. A tedious process. It did leak less after this cleaning but soon went back to it's old tricks. I pour my cup over the sink to avoid messy clean up. Coffee is, of course wasted. Love Bunn but this design needs work. Would not buy this model until they solve carafe problem.

This machine makes the best coffee possible...... many years behind the Bunn name and quality. I did have a minor problem with the basket overflowing.......called the Bunn 800 number and they promptly sent me a different disperser at no charge. Actually they sent two (2) at no charge. It's easy to unscrew the other and screw the new one in. Only takes 5 seconds. I sent one of these to my brother.......and he tells me EVERY day for the past month, how much he loves this coffee-maker and the excellent coffee. This is definitely a winner. And Bunn is right there for your needs. Overstock.com is my hero. After my first order.......I've been at it non-stop. Easy, fast, good pricing and excellent.......above and beyond....staff. Tell your friends (PS I don't work for Overstock.....even though I sound like it)

I love this coffee maker, it's quick and the brewed coffee stays hot without evaporating or getting bitter from a heating plate as do other coffee makers. I also bought my son one as a gift.

Totally disappointed wthi this unit. Coffee it produces isn't particularly hot, and the thermos does a lousy job of keeping it at any decent temp. Don't like the continuous heating aspect of the water storage unit. No sneaking a cup before it's completely finished. If packing it up and shipping it back were not such a headache I'd be doing just that. As it is, I'm on the search for a new coffee maker (going back to Krups!!) and will put this one away or give it away if anyone would actually want it.

love the fact that once set up fresh coffee is only a few min. away. pot keeps coffee hot for hours

• How did the color on site compare with the actual product? Matches the site
• Please tell us about the quality of the product. makes good coffee
• How accurate was the on site description of the product? good

This is my second Bunn and I can't imagine ever owning a different brand. I love my pot of coffee in 3 minutes! The thermal pot with this coffee maker keeps coffee hot for several hours. My husband is on call and when he leaves in the middle of the night, he makes a full pot and in the morning the coffee tastes like it was just brewed. I highly recommend this coffee maker and Overstock's price was the best I saw. Great coffee maker- great value!

This is the best coffee maker we ever had. It makes 10 cups of coffee in about 3 minutes. It doesn't leak all over the place when you pour it. The coffee stays hot for a couple of hours. The coffee also has a better taste. I had to add an extra scoop of grounds to get the strength just right. We wanted one with a timer but with as fast as this brews, you don't need it. We prepare the grounds and fill the pot with water at night and in the morning pur the water in the tank, place the pot below and the best thing is, this machine holds the water in the tank until you shut the lid. Three minutes later your coffee is ready. Plus this thing looks great too.

Love this Bunn coffee maker. I've always used Bunn but this one is better. I never have to wonder if I "shut off the coffee pot" with this one. Keeps coffee hot & fresh.

I wanted a thermal coffee maker that would be fast and reliable. I am familiar with the Bunn system from using a Bunn years ago. It made the coffee hotter than the coffee maker that it was replacing. This was a key reason for replacing the other coffee maker.

10 yrs. ago we had a Bunn-O-Matic coffeemaker, which worked really well. We switched to Cuisenart and the 3 models that we've had were good. After researching via internet coffee customers etc., we decided on this ThermoFresh unit. We made an excellent choice. My wife was concerned about the absence of an auto-timer to have coffee ready whenwe got up to go to work,but the Bunn brews 10 cups of fresh coffee in 3 mins.! It sprays the hot hot water evenly over the coffee. No need for "whistles and bells", clocks, etc. You can brew another pot in just 3 mins.

I'm sure this is a wonderful coffee maker, but I didn't keep it long enough to try out. Without taking it fully out of the box, I could see that it would not fit into my kitchen decor. Very industrial looking and too large for my counter space. You've probably seen this coffee maker in restaurants - that's what it was made for.

• How did the color on site compare with the actual product? Accurate
• Please tell us about the quality of the product. Good quality
• How accurate was the on site description of the product? Accurate

This is an awesome coffee brewer. It brews quickly and stays hot for several hours. I have found that I have to use more ground coffee to make coffee with this brewer because the hot water comes through very quickly, but by putting a piece of another filter or even a small square of paper towel over the ground coffee seems to help.

• How did the color on site compare with the actual product? accurate
• Please tell us about the quality of the product. excellent
• How accurate was the on site description of the product? excellent

Great Coffee pot. Another great Bunn product. The carafe is well made and it keeps coffee hot for a long time.

• How did the color on site compare with the actual product? Good
• Please tell us about the quality of the product. Excellent
• How accurate was the on site description of the product? Good

Over the years, my husband and I have owned 3 models of BUNN coffee maker. This one is by far our favorite. The thermal carafe keeps the coffee hot for much longer than we expected. The only thing that would make us like it better is a bigger capacity pot.

• How did the color on site compare with the actual product? identical
• How accurate was the on site description of the product? accurate

Coffee is made in 3 minutes don't have to wait 20 for a cup. Doesn't pour all over the place like my mister coffee did. The ThermoFresh carafe keeps it hot for about an hour and a half could stay hotter a little longer other than that it's great. No more burnt tasting coffee.

• How did the color on site compare with the actual product? same
• Please tell us about the quality of the product. nice quality
• How accurate was the on site description of the product? very

The Bunn looks great and coffie in three minuties in the morning is wounderful.

• Please tell us about the quality of the product. first quality

I think everyone who has owned a coffee maker has suffered from great out of the box only to fail way before we expect it to. Having gone the route of bells and whistles and big bucks on my quest for the ultimate coffee maker I have landed on stick to the basics. This model doesn't have a programable timer or grinder, but I miss neither. Hot water on demand results in fast brewing (about 3 mins) that goes unnoticed in my morning routine. If I feel like tea - same thing - cold water added and close the lid - bingo hot water. The company's strong USA base and years in business is what drove the purchase home - I choose to spend my dollars in the USA as much a feasible these days, which isn't always easy or the cheapest. Doing the right thing isn't always the cheapest!

• How did the color on site compare with the actual product? black and stainless - right on
• Please tell us about the quality of the product. Solid build, simplistic design.
• How accurate was the on site description of the product? very

This a great coffee or tea pot! It stays hot for a long time and never has the burnt taste like the coffee pots with the burners.

• How did the color on site compare with the actual product? looked the same.
• Please tell us about the quality of the product. Bunn always has had great products.
• How accurate was the on site description of the product? Should have said needs no warmer.

A great value at the price and customer service was super.

• How did the color on site compare with the actual product? Same
• Please tell us about the quality of the product. Great
• How accurate was the on site description of the product? On target