Simply put - if you need a work-horse dehydrator, this is not what you're looking for. If you're a once-a-month type of user, it would probably be worth your investment. After about a month and a half of regular use, my heating coil crapped out. Getting a manufacturer replacement is worse than a hemorrhoid. If you want something that can be reliably used regularly, I recommend paying a few more bucks for a sturdier product. For the casual user, this may be a decent deal given the cost.
The dehydrator stopped working about a month of use. We called the company to get a replacement unit. They only sent a bottom portion of a dehydrator but it was the wrong model. We contacted them again and now they have sent us the heating coil for the correct unit and expect us to do our own repairs. I am still dealing with this situation. I would give this product & the distributor a negative number if I could.
I brought my Dehydrator out after storing it during the summer months and guess what? it doesn't work! Not happy at all with this product consdering it's well over 30 days since I've bought it and Overstock will not refund my money or credit for this defective item. DO NOT BUY, WASTE OF MONEY.
You get what you pay for. I used the item for 1 week. Still had the box it arrived it. I dried a full load of zuchinni slices that had been sliced in the food processor so they were very thin. They were complete within 24 hours. I then tried a full load of apricots. After 24 hours, I moved the bottom tray to the top, (which is a common procedure with thick items on most food dryers), they did not seem to be very dry. After another 24 hours, I moved the bottom tray to the top, they were not very dry. After another 24 hours I moved the bottom tray to the top, they were not dry at all. I took all trays off and felt the heater in the bottom of the unit. The coil was cold. There were black burn marks about the plastic connector that attaches the coil to the unit and the power. I called overstock and they sent out a UPS return label and sent a unit on the way before I even returned the burnt unit. I received the new unit quickly and customer service with Overstock is really grand. I have not used the replacement unit yet. But, will make sure to place it outside on the gravel driveway away from anything that can be combustible. Sorta afraid of the unit now.
How did the color on site compare with the actual product? Same
Please tell us about the quality of the product. Not sure
How accurate was the on site description of the product? 100%
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