This was my first purchase from O. The package arrived in just a regular box and not taped, so I was a little nervous that something would be missing or damaged. But, it was packaged very well and nothing was dented or missing. I think the chandelier is much richer looking in person than in the picture. I couldn't wait for my husband to get home, so decided to put it up myself (after taking the old one down). Very clear instructions (although the print is a bit tiny) and I had no problem with the installation. I used different globes (to match my island pendants), but they work very well with this light. It looks great, works great and I love it. Best feature?? it uses regular light bulbs (or florescent bulbs) so you don't have to spend a lot on special "chandelier-type" bulbs. I saved over $100 from what I was going to have spend on a special order at a local store, so I am VERY pleased with this chandelier.
NOTE: This is actually a "6-light"; there are 5 "globed" lights and one center light. There is a switch to turn the globes and center, just center or just globes on. This "feature" is available on chandeliers that start at $150 to $250 in our area.