I really need to split this review into 2 sections: the sofa and the delivery. The sofa is beautiful and I love it. The delivery was a nightmare as the local delivery service had made some scheduling errors. I called up customer servie at Overstock and they took care of me. I was worried about buying furniture online. After dealing with the customer service team, I placed an order for more furniture.
- How did the color on site compare with the actual product? excellent
- Please tell us about the quality of the product. Excellent
- How accurate was the on site description of the product? Right On
Very nice and cannot beat the price. The accent pillows aren't the greatest. Color is is a sage with gold and a green/blueish tint tweed, not sage/white as described. It doesn't match my other furniture (which I just bought and got this sofa to match) but I am keeping since it is such a nice sofa. I try and get some accent pillows to try and blend the sofa with other furniture.
- How did the color on site compare with the actual product? It is a sage color with gold, not white as stated in the description. I bought it to match chairs I recently purchased. If description was accurate, I would not have purchased. I am keeping since the sofa is nice and will try and coordinate with other furniture using accent pillows.
- Please tell us about the quality of the product. Very pleasantly surprised. The only downside is that to cushions are sewn in and not reversible. Sofa appears well designed and sturdy. Comfy.
- How accurate was the on site description of the product? Other than color description it was on target
We have been looking for living room furniture for ever, when I saw this online I fell in love with the color, style and price. I have a bad back and have not been able to find anything I could sit up on comfortably or lay down without having to struggle to get up off of it. We purchased the sofa and love seat and it is perfect for my whole family. It is very comfortable and still supportive. I knew Broyhill makes a great product but thought I could never afford it. Thank you Overstock for the free shipping, as it helped to keep the price within reach.
- How did the color on site compare with the actual product? Color is exactly as shown and pillows are beautiful.
- Please tell us about the quality of the product. With a name like Broyhill I new this was going to be a quality product and we were not disappointed. Fabric is sturdy and not scratchy!
- How accurate was the on site description of the product? The site description was spot on and accurate to the actual product
I was a little nervous to buy a couch on line however I thought I would trust the Broyhill name. I could not be happier. It is a beautiful couch, we ordered the sage. It was delivered in one piece, no trash to take care of. It was called White Glove Service. The cushions that you sit on can be turned which is nice. The back cushions are attached so can't be turned however I think it will be ok. There are springs in the cushions which make it very comfortable and we love it. The color is even better than I expected. It is not one solid color but a mixture of colors which is perfect for us. The accent pillows are just ok however I only cared that the couch was nice and it is. I expect it to last a very long time.
- How did the color on site compare with the actual product? It looks better
- Please tell us about the quality of the product. The quality is very nice
- How accurate was the on site description of the product? accurate