The tree came wrapped up tight which surprised me because two of the hooks were broken off. Had they not have been broken I might actually like this but instead rather annoyed. I am too busy to have to worry with returns and getting it wrapped back up and calling to report the broken pieces so I just threw the whole thing away. If you have time to return the product try your luck- if not move on to another product.
My husband and i always lose our keys but with this key tree We have a place to hang them or just throw them into the tray. It is very sturdy and We always get compliments When guest are over. One negative thing about this key tree is that one of the hook is looped to close to the stem and it is hard to hang a set of keys in that one area. I Should have gotten an exchange but hate to repackage.