Overstock.com is not an "official retailer" of this product so you can forget about the 2 year warranty from Broil KIng. Mine came in an opened box so there was no warranty from Overstock eiither (30 day warranty void if opened}. How do you know what you're getting unless you open the box? Mine had uneven legs and unevenly applied "non-stick coating". There are several smooth spots where the coating was not fully applied. For what it cost I expected more. These are sold as is and it's your tough luck if you get a bad one.
How did the color on site compare with the actual product? same
Please tell us about the quality of the product. Legs uneven - nonstick coating uneven - non-returnable if box is open - shipped to my house with box already open
How accurate was the on site description of the product? good
The grill heats up fairly quick. The Indicator light for temperature control is a handy feature. Food on the grill cooks very evenly. Due to small size of grill, aluminum cooking plate and thinness of cooking plate, griddle cools down very quick. This is the only draw back I've experienced. Great value for great price.
I watched a video on this griddle before I bought it and it gave it a raving review. Not as good as they described. Light weight, easy to clean, large size is a great feature. Don't know if it is worth the price but it works and I have no complaints. It does what it is supposed to do and the heat seems fairly even.
Please tell us about the quality of the product. Seems to be good quality--
How accurate was the on site description of the product? didn't really give much of a description but what it gave was ok
I ordered this model but without the splash guard(PCG-5). It heats evenly and cooks quickly (compared to my old griddle), and washes up easily too. Back legs are adjustable, although I haven't used them in the raised position yet. My only complaint is that the finish to the top of the griddle was unevenly applied and there are some 'shiny' spots. It almost looks like where during the manufacturing process, something gripped the griddle at those spots. It does not seem to affect the efficiency of the griddle, but it makes me wonder about it over time. We'll see. One big plus: this item is made here in the USA!
How did the color on site compare with the actual product? Yes.
Please tell us about the quality of the product. See below in comments.
How accurate was the on site description of the product? accurate
What type of non stick material is used, Is says hi tech...what does that mean? I am weary about non stick surfaces for food safety.lpopsd99 on May 28, 2012Please enter a valid question.Answer This Question
The nonstick material is a Teflon-like coating. Also, the item is just considered high tech because it is a new model with new technological features.overstockcustomercare1 on Jun 5, 2012
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FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
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