Poorly written directions, Extra hardware which, might still go somewhere! Pieces not marked well. Frame not marked at all. You should have at least 2 people attempting to put this together! Very disappointed in product.
- How did the color on site compare with the actual product? OK
- Please tell us about the quality of the product. OK
- How accurate was the on site description of the product? They did not tell you it would be a nightmare to put together.
My only problems with this product concern its assembly. There were supplied parts that were apparently meant to be used on models other than the one that I received. These parts were not extra spare parts of those needed for assembly, but were parts not even shown in the instructions. This made the assembly somewhat confusing and more difficult than necessary.
The futon was delivered with one broken arm. There was hardware missing, and holes that were not threaded. The metal frame is weak and does not come close to supporting the weight stated in the specifications. Overstock gave me a full refund. I am satisfied with Overstock, but this product is a waste of money.
Wowed by the wood finish and heavy steel frame. An unexpected and a pleasant surprise. Can't find this quality locally and for this price. Plus the added bonus of a delivery right up to the door. Also , the wood finishes and mattress covers were matched with a customer own personal preference. That option is usually found at larger retail stores at a more expensive price. We are thrilled, that stepping out of the box, was the smartest thing to do. Will definitely recommend this product to others and highly recommend overstock.com.
Would not rearer because of color problem otherwise item ok
- How did the color on site compare with the actual product? looked more maroon than red as Coke collector just wrong
- Please tell us about the quality of the product. satisfactory,buiding ok took several hours ok if you tea instructions very carefully, extra parts if you were attaching to metal sides
- How accurate was the on site description of the product? color absolutely wrong, They sent me replacement cover and it was same as original shipped.