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Been using this bed for over a month. First problem was assembly. My husband actually bent the bolts trying to get things to fit. And there were no extra bolts supplied! Now we find that the bed's hardware needs to be tightened weekly.
this bed is even more beautiful than the picures allow. i bought it for a guest room, but wish i bought one for myself. very sturdy frame and very easy to set up. i would definitely recommend this product. it is a great value for the price.
explained everything to return properly and promptly..
i was very pleased with all aspects of my order from start to delivery everything went perfectly. thanks for the wonderful service and a great product at a affordable price.
The bed was a great purchase although on of the nuts for the rails was missing but it didn't really mess up anything.
This bed was easy to put together and took my husband a little less than an hour, looks great in the room!!
I bought this bed for my son. After putting it together the nuts started falling off. my son does NOT jump on his bed. only sleeps in it. we change the sheets and once a week move it (on carpet) to clean underneath it. we try to move the bed to try to clean under my sons bed. once we realized that then we could not move the bed. the nuts that are supposed to hold the bed together WERE tightened down completely. i would NOT recommend this bed unless you are not going to use it at all.
Leaves our warehouse in 1-3 business days. *
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
This item cannot be shipped to Alaska or Hawaii.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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