I love these stools. Get so many compliments BUT the back of the stoll hits the counter and the beautiful wood on the stolls is chipped. Can you recommend a solution? I've tried the pencils to cover but this does not solve the problem.
The stools that we ordered look great! One of the backs had a defective bolt, so we called Overstock and they replaced it immediately. They put one in the mail and we got it within a few days. First time ordering from Overstock and their customer service was terrific!
- How did the color on site compare with the actual product? same
- Please tell us about the quality of the product. The back of the stool was defective, so we were given a new one
- How accurate was the on site description of the product? Very
very pleased with the stools, they are very sturdy and well worth what I paid, the description says adjustable leg, but it is not adjustable, the stool comes with two different height legs, you can put on either the shorter counter height leg or the longer bar height leg
I have owned 4 of these stools for 1 year and I loved them right out of the box, but the awe didn't last as long as I had planned for the price that I paid, even at a discount. At the bar height these stools are too tall, leaving little room for thighs under the counter. The wood back does swivel and hit into the counter top at times, as a result the painted wood finish has chipped off on all of the stools, I haven't been successful finding anything to cover the tip marks. The foot bar at the bottom has scuffed and doesn't look as good as they once did. I certainly miss how much I loved them when they were first put together - really a shame. I wish that I would have invested in a better stool.
I, like another reviewer writes, was very skeptical about ordering something off of the internet because I am a "touchy feely" type before I purchase! I had seen these in a model home and had been looking for them everywhere. I finally found them on Overstock.com one night - YEAH! My hubby was thrilled that my long search was over!! We ordered 3 of them by midnight on Monday and got all three of them from TN on Thursday! It was so quick!! We love them. They took some time to put together (& hubby is very handy). they look great in our kitchen. OK - we didn't understand the "adjustable legs." The stools come with 2 sets of legs/feet for the bottom of the stool. You can use one set for bar height & the other is for counter height. We've gotten only compliments on these - even from my picky relatives!! We definitely recommend them - great bargain too!!
I was a little concerned when the stools arrived, as the packing material was pathetic. I just knew they would be damaged,but fortunately all was well. The assembly was a little challenging for the first one, but the second was much easier. Directions are sketchy. Two sets of legs are a great idea so they can be reused for higher or lower counters. I am glad that the ordered them for the price.
- How did the color on site compare with the actual product? very good
- Please tell us about the quality of the product. heavy, well constructed.
- How accurate was the on site description of the product? accurate
I am disappointed in these stools. They are very heavy, which is god, but once assembled the stools are unsteady. The legs flare out , making it so the pads on the bottom do not rest evenly on the floor. Also, the back is much shorter than I realized from the picture...it makes it look like a midget stool (the top only comes to the middle of my back, and I am only 5 foot 4. My 6 foot tall husband looks like he's sitting on a child's stool.
- How did the color on site compare with the actual product? matched well
- Please tell us about the quality of the product. sub-par. Once assembled the unit is heavy, but unsteady. The legs flare out , making it so the pads on the bottom to not rest evenly on the floor.
- How accurate was the on site description of the product? accurate.
I needed a stool to match others that I have. It is a very nice stool and matches as long as you don't look too carefully. It is a little shorter and the metal design is not as nice as the originals ( the detail is blurred it not precise). However, I needed a matching stool so it works well for it's intended purpose.
I purchased these bar stools back in December of 09 and are enjoying them. They are heavy and very sturdy. It goes beautiful with my color scheme. Exactly what the picture looks like on line. The only thing that I found a problem with is that the instructions to build them are very Vague. So, if you have never built anything before be prepared to spend at least 4 to 6 hours.Otherwise he goes very quickly.
Chair has great quality, heavier than I expected, but very solid. Directions were a little confusing. There are 4 screws that never were included with the parts list, because those 4 screws are already attached to the backing of the chair, so do make note of this. One piece of wood came in cracked and Overstock.com handled it very well, shipped me the exact piece in less than 4 days!!!!!!!!!!!!!!!! problem gone.................Just loving my counter stools and have received so many compliments on them. I would definitely purchase through them again and highly recommend their product.
These are great counter stools. They are heavy and good looking. A really great value. A little hard to put together but once done - so glad I took the chance without seeing them. They are in our new home and when someone asked where I got them- OVERSTOCK.COM- they were amazed- thank you overstock! well done.