We were extremely happy with this mattress when it first arrived from Overstock. As always, there was no trouble dealing with Overstock, and the shipping was fast/cheap...no issues with Overstock at all!
Our mattress held up well for two years. We have kids, but they are not allowed to play on our bed...so the wear and tear we've put on the bed would be no more than one should expect. However, in the past year, we have noticed a couple of things have begun to happen:
1. The top piece of foam has begun to separate from the bottom/main part of the mattress (this mattress has two pieces of foam, which are glued together). This appears to be caused directly by the indentations my wife and I have made in the mattress, which has drawn the mattress inward. Neither of us are extremely heavy people (I'm 185-190, she's 130-140). We didn't expect this problem to arise so quickly.
2. Possibly as a result of #1, we have begun to experience lower back pain. This is a chronic problem for me, which was alleviated initially by the mattress. This is a new problem for my wife, but it seems to get better when we spend the night away from home.
I give this mattress two stars - one for being so comfy out of the box; the other because it was so cheap compared to similar mattresses. This would probably be a good mattress if you want a memory foam in a guest room that gets little use or for a child/teenager. If you plan on using it regularly, my advice is to take the money you would spend on this mattress and apply it towards a mattress that will last more than two years. Hope this helps!
- Please tell us about the quality of the product. Great initially...poor over time.