The description states that the chair cushion is "2 inches high", but that is completely false and appears to be intended to dupe people into purchasing this inferior product. I ordered the cushion in a print, for which I paid $**. The cushion is only 1 inch deep (I used a ruler to measure it), and it provides almost no padding on my swing. Now, because of Overstock's false information, I have to spend nearly $* returning this bad item. I think that when Overstock misrepresents a product, Overstock should pay for the return of the item. I have spent several hundred dollars at Overstock this year, but due to the fact that I am being ripped off in the amount of almost $* in postage and handling, Overstock has lost my business! Overstock, here is a tip for you: it never works well when you attempt to rip off the customer and then fail to take responsibility. If you want to stay in business, you should stop mistreating consumers.
- Did the color match the color displayed onsite? Yes.
- How is the quality of the product? Very poor quality
- Did the description onsite accurately describe the product? No, absolutely not!
I thought I purchasing a glider w the cushion. I read the reviews and many of them spoke of how great the glider was. Very disappointed! Yes I did not read all the details, which the very LAST ONE was glider not included. This is not an attention detail test, I am having fun shopping.
- Did the color match the color displayed onsite? yes
- Did the description onsite accurately describe the product? no
Very sturdy. It takes over 400 lbs easily. It does take two people to put it together. The instructions are minimal and assume you are carefully thinking about your next step which is a wise thing to do so you don't have to redo. One note, the holes in the bottom bars should go towards the ground -- they are drainage holes. I enjoy 'gliding' everyday!
- How did the color on site compare with the actual product? Exact
- Please tell us about the quality of the product. Excellent
- How accurate was the on site description of the product? Exact
I didn't know cushions could be so expensive. I love the color of this one and it works perfectly on the glider I bought from a different store. I used the online chat feature to select the color and that was very helpful. It may be expensive but it looks like it is going to last a long time.
I'm still waiting for my two-seater rocker to arrive (I expect delivery tomorrow); however since this item is an exact match for my two-seater pillow set that I 'd already ordered, I am happy! It's not as soft-cushioned as the rest of my porch sets, but it'll do.