Blanchard Black Electric Fireplace

This was easy to put together. The mantle piece was damaged in shipping and was quickly replaced by the merchant. This product is really beautiful and makes a room without a fireplace quickly become cozy and romantic.

• How did the color on site compare with the actual product? Perfect!
• Please tell us about the quality of the product. Made with quality materials.
• How accurate was the on site description of the product? Very accurate!
• Would you recommend this to a friend? Yes

Delivered fast. Package well but still had a few bad spots where the paint had rubed off the wood. Luckly it was on the back side. Fake logs were broke into. I was able to take it apart and get them to line up so the crack looks like part of the ash trail in the log so I didn't return it. Just hacked me off a little. Have read where people called and got some money back. I just didn't want to go through that hassel so I let it go. Once together it was sound, but while putting it together be careful. Weak joints and you can break out the corners or tiles. I put this together by myself in an hour, even with having to take the glass out to fix the broke fake logs. I would tell anyone else trying this to have a second person there just to hold things in place so they don't fall when you reach for tool, parts, or have to flip it over. Puts out fair amount of heat. About the same as my 1500 watt cube heater from Walmart that was $19.95. With both heaters running my 1235* foot house stays warm. 70 degrees inside, 40 degrees out side.

• How did the color on site compare with the actual product? Well
• Please tell us about the quality of the product. Fair/Poor. Product need better quality controll. Holes drilled in the right location but either too tight or too lose. Looks like they were drilled in a rush.
• How accurate was the on site description of the product? Good
• Would you recommend this to a friend? Yes

Fireplace mantel came shipped with lots of nicks and scratches in it. We did not realize how many there was till after we had it partly together. I did not want to go through the hassle of sending it back and getting a new one which might have also came with some damage. I called up customer service and they gave me 20% off so I decided to keep the product. The Fireplace looks great in our living room and puts out pretty good heat too.

• How did the color on site compare with the actual product? Exact match
• Please tell us about the quality of the product. Quality seems ok
• How accurate was the on site description of the product? Exactly as stated
• Would you recommend this to a friend? Yes

Shipment arrived on time in 2 boxes. The fireplace looked like it was packed very well with lots of styrofoam. Upon opening the box- there was a very visable quarter size chip in the most noticeable part of the fireplace- the top front corner. With repacking and sending back a laborious, time consuming and inconvient option- I assembled it and it works very well and looks very nice with the exception of the damage I can only assume happened in shipment and not packed that way.

• How did the color on site compare with the actual product? very good
• Please tell us about the quality of the product. very good
• How accurate was the on site description of the product? very good
• Would you recommend this to a friend? No