You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
More details
* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Note:
This item cannot be shipped to Alaska or Hawaii.
More details
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
More details
Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
More details
Other than the instructions being horrible and containing different pictures for one product, the product itselt had a few flaws. Although it looks beautiful from afar, 2 out of 6 hooks were broken. Since they are so small, I did not realize this until the piece was actually hung to the ceiling and I was just adding the final touches. Eventhough I had to improvise as to how I would attach the two remaining crystal pieces, I would not have expected to be shipped a deformed product.
this chandelier is so much prettier in real life than in the picture! I couldn't believe it when I saw it hung. The only problem is that it came without any of the crystals. I called overstock and they are being shipped to me.
This chandelier is absolutely beautiful. The pictures don't do it justice -- it's more lovely live. The chandelier shipped complete and, although traveling from California, arrived in a timely fashion without delay. A fantastic purchase and phenomenal value for a crystal chandelier that includes the lamp shades. Assembly was very easy. The only unexpected item is the color, which is not a solid black. What appears like brush strokes are present providing more of a dark espresso finish with somewhat chocolatey red hues. Although, it is subtle. If chandelier is hung higher than an 8 foot ceiling, this will not be noticeable and it appears black.
This is the first time I have purchased an item from overstock.com. I have searched many stores for the perfect chandelier. The retail giants had all the same same same. The specialty stores had beautiful ones, but they were outrageously priced. I am so very satisfied with my chandelier. It looks so good in my kitchen. My plan is to even use the same fabric I am making my roman shades with to cover the lamp shades on the chandelier. It will be perfect. This lamp was a breeze to put together. No problems at all.
Our Online Best Price Match means we'll match any price of our online competitors, whether you've purchased the product or not.
Have you already purchased this product from Overstock.com?
Found it Cheaper?
Did you find this product cheaper? Please fill out all fields in this form, and we will contact you in 2-4 business days to place the order at the confirmed lower price. Be sure to include your telephone number in the "Optional Message" for the quickest response. To learn more about our Online Best Price Match, click here.