This cart has the most versatility due to the double doors for storing larger items. All other carts have tiny doors and drawers so you can't store larger bowls and those items you seldom use. This cart was easy to put together although it did take a little time. The back panel got damaged in shipment somehow but all I had to do was email the company and within 12 hours they responded and within 24 hours shipped out a new piece. No questions asked. What service!
- Would you recommend this to a friend? Yes
I purchased Black Finish with Oak Top Create-a-Cart for my new studio apt since my kitchen lacks counter space. I was very excited that my purchase was shipped very quickly and was packaged very nicely to ensure that it wouldn't be damaged during shipping. That is the extent of good news that I had with my experience. I had a friend help put the kitchen island together and it took a while seeing as it is a large island with many parts. As we were putting it together we started noticing that pieces did not fit correctly. There were many large gaps in between pieces. Also once everything was put together the drawers did not fit in the island and are now scratching the top of the island to jam shut. The cabinets do not line up and you can easily see this from the front. Also when you open the big center cabinet the left side smaller cabinet pops open because the quality of the island is not measured correctly. I am very disappointed with my purchase because I no longer have the boxing and packaging that the island came in to send it back and these are large heavy packages and it would be a major inconvenience to take it apart and repackage. I have spoke with customer service for the past week emailing back and forth to figure out options as to how we can resolve this issue with my poor quality island and as of right now I have no solution with customer service. They actually sent UPS to pick up the island without my confirmation. I didn't say I was going to take it apart and repackage and yet UPS was at my apt complex asking for a package. This has been a terrible experience and I don't think I will make any larger purchases from Overstock in the future.
- Would you recommend this to a friend? No