Stools arrived 2 in a box in just 2 days with free shipping, excellent packaging prevented any scratching of finish - first wrapped in a cloth-like material and then plastic wrapped over it. It took longer to unwrap the packaging than to assemble! Assembly includes attaching bottom seat only with included 3 screws, washers, and an allen wrench. SUPER easy, the entire chair is one piece, welded together. Ordered 4 stools to use at my kitchen bar/island and they match very nicely with my contemporary furnishings. The slim clean design makes them pretty light-weight, the sturdiness isn't as strong as a bulky stool, could be a downfall for some, but I don't mind since it provides the style I was looking for at a more reasonable price than a lot of stools I looked at. Very happy with them!
I ordered these to use for our trade shows. The chairs look nice and are fairly comfortable. When they arrived, I only had 2 days before the show and found that the included screws did not fit in order to attach the seat cushion to the legs. I work for a construction company, and even our parts person tried every screw we had in the building. Finally, he had to go to Menards with the seat cushion and found a nut and bolt that fit. I contacted Overstock, but I didn't have time for exchanges or returns, so I don't know how they would've resolved the issue. Luckily, I work with maintenance men, otherwise it would've been a disaster.
- How did the color on site compare with the actual product? Same
- Please tell us about the quality of the product. Nice Appearance, but useless without the correct attachments
- How accurate was the on site description of the product? Same
I gave it four stars because after unwrapping the stools, which by the way, it was like breaking into Fort Knox - very well packaged and secured within the box, the chrome had a very odd finish/texture to it. I'm not sure what the film was that was on it, but it needed to be polished. It had not a sticky feel, but rather a dull feel/look to it. Cleanable, but I did ultimately return. I liked it but, I wanted something that 'nestled' under my bar countertop better. It stuck out about four inches, which encroached upon floor space of my dinning room table.
- How did the color on site compare with the actual product? It looks exactly as pictured
- Please tell us about the quality of the product. Seemed adequate.
- How accurate was the on site description of the product? Accurate.