I wouldn't recommend this product given that I am an international customer that has received the wrong product TWICE!
WHAT A NIGHTMARE!
It can't be that hard to supply what is ordered.... I understand mistakes happen, but I see that this is common place here and for me to return something to the US from overseas, only to have it happen again is not acceptable.
I bought this bistro set to use basically as decoration for the front porch of our house. It arrived in one box and I found all the required pieces (plus extra bolts, washers, and nuts) and the set was easy to assemble. It took me about 1hour. The chairs are small but, for a woman or medium-sized man, they are comfortable. In fact, I found them to be very comfortable to sit on for short durations. The set looks great on the porch and I am very happy with both the quality and appearance of it. I would recommend it as long as it will not be used for a large person.
Love the set for my front porch. Built it upon arrival and is sitting ou there ever since looks like it always belonged here. I could have easily spent double the amount on less quality. I am very pleased.
Overstock's customer service is excellent. The package came in two separate boxes, but unfortunately the package containing the chairs (which was the heavier one) came in poor condition. The package was slightly torn/tape was unsealed, it was missing the screws/hardware required for assembly (possibly because there were holes in the packaging and it fell out), and also one of the chairs arrived with a broken arm. I emailed o.co's customer service team and they responded within 6 hours with the reply that a new shipment was already along the way!! I was very very happy! The quality of the product in general is great, the wood is smooth, with no splintering, and really feels solid! The reason why I gave the product a four is due to the poor packaging as well as a couple of the screws looked a bit chipped in the metal. The assembly for the product wasn't too hard to understand. Since then, I've already received the replacement order (took less than a week to get here since my initi...
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