You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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I love this product. I had several hard to get out coffee stains that have been in my carpet for ever. This miracle machine worked miracles for me and those coffee stains came right up. I am raving about to all my friends and family. This is a must for everyone that has carpet in their home. I also find it very easy for spot cleaning:) Easy to use , quick to pull out for quick spot cleaning. Carpets dry quickly. Light and easy to navigate. Love it!!!!! I purchased the two year protection plan to ensure my investment. Despite all the bad reviews I think it is the best value for your money.
I really like this product. I had some stubborn pet stains that were difficult to get out of my carpet. This machine worked great and they are gone! You won't be disappointed with this machine.
I really needed to clean a few rugs I have and didn't want to rent one of those huge carpet cleaners and lug that home and have to return it in a few hours. So, I purchased the Bissell PowerSteamer from Overstock. It cleaned my rug, was simple to use and came with the cleaner -- I only needed to put a few screws in it to attach the handle, add water, cleaner and was ready to go...it also came with an upholstery attachment. Just couldn't go wrong with this one!
Thank you for taking this product back. It worked or about 10 minutes and then failed. I appreciate how efficient overstock is in assisting customer and taking care of complaints. I will purchase with you in the future....this was just a poor product.
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