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This is a replacement for another Bissell steam cleaner that I had for two years and spent a lot of time replacing belts. It was not completely the fault of the steamer. I have several indoor pets with HAIR. The hair kept getting wound on the brush which led to belt stress,which led to frequent replacement. This new Steamer has more power and throws the hair out(big wet hairball) so can be picked up and additionally does a great job removing dirt from carpet. I made sure to get the warranty incase of problems. So far, this new steamer does very well even with animal hair.
I have no complaints with the machine. I used my refurbished shampooer on a heavily soiled carpet. This machine went above my expectations. It did the job beautifully. I went over the heavily soiled areas once before I did the whole carpet. It looks almost brand new! The only thing I was disappointed in was that refurbished machines DO NOT come with all the attachments. I have to purchase them separately through Bissell, and that was not listed on Overstock's description. It was a good buy for the money. Other than that I am extremely happy with my purchase and would recommend the product highly.
I recently purchased this unit refurbished. It cleans wonderfully and was pleasantly surprised it did not run through ton of cleaner like other units I have owned. Special note that the water tank came cracked but after contacting overstock they sent a replacement tank quickly with no problems ! I was very happy with the quick and hassle free fix to the problem !
We have had this Bissel ProHeat 2x for about 8 months now. It does a pretty good job on cleaning (depending upon which solution you use) and removing water. It handles the occaisional Pet Stain with ease and is only slightly more complex to use than an Upright Vacuum Cleaner. The carpet is damp when you have finished but by no means intollerable and it dries overnight very nicely. Where this machine REALLY came in handy is when our Dishwasher Hot Water Feed Line Sprang a LEAK! There was HOT Water... puddled and traveling... throughout the Kitchen, Hallway, Leaking into the Basement and in the Living Room... NIGHTMARE Scenario! Well... this machine sucked it all up in about an hour and a half of work and probably saved us many days of misery and prevented a potential mold issue from ever developing. We purchased this as a Refurb Unit and got the Extended Warranty. No doubt that is has earned it's keep and far more. Easy to use, Handy & Quick, Simple to Maintain... that alone hit all of the boxes for me. Disaster Mitigation was a genuine bonus. Two Thumbs Up!
I know I was buying a refurbished product, and have many times, and have always had good luck, but it ran out. Vacuum was missing original packing material of any kind. Looks like it was just thrown in a box. Arrived broken. The whole front plastic piece that sucks up water was shattered.
I love this. Its so much better than the Rug Doctor I used to rent every 4 months or so. Much lighter and easier to fill and clean. It moves in all directions like a regular vacuum cleaner, rather than the Rug Dr. which only goes in a straight line. This carpet cleaner is just fantastic. And it sucks up the water from the carpets really well, leaving it mildly damp, and therefore dries faster. So easy to do just spots, sections or an entire room. I love this machine. can't recommend it highly enough. I was skeptical of getting "refurbished" but I haven't had any problems at all... and it looked like new when I received it.
The machine is easy to use, easy to clean after use, but in no way can be described as steam machine. The first pass after heating for a fees minutes was warm, however that did not last. The rug solution cleaned okay. I was expecting a machine that heated to the steam level, and was disappointed that while the description indicated that was true, sadly was not. I returned the product to overstock, which has been one of the easiest returns I have ever experienced. If you are looking for a simple easy machine to regularly clean rugs and don't mind overnight dampness, this machine will do a beautiful job. If you want steam capability stay away find a different machine.
As you all might no, I am a long time custom of you all, I have been ordering from you all for over ten years, and that speak for it self.
BY all Means buy this if you can...I got and have used the heck out of it on our rental and our home...it works like a champ and I am glad I bought it...
This cleaner works very well for its cost and I am able to use it with ease. It does have a small water container, but i am not trying to shampoo a huge room. I am spot cleaning where I need, and I like that it has an extended hose so I can clean small spots in hard to reach areas, like the stairs. This item arrived in poor packaging though. The box seemed to miss some packing material in the top of the box, meaning my vacuum inside could be bumped around easily during packing and when it arrived, the top of the box was open....even worse for how much it shifted during shipping.
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