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The vaccum works great, we had recently vaccummed with our old vaccum a couple days earlier and then went over it after we got the pet hair eraser when it got here and we had put it together. The results were Amazing!!! we love it
I could not believe how dirty my carpet was!! This machine really picked up not only ALL the dog hair (we have 3 dogs) but it picked up a TON of dirt. We also have horses so you can imagine all the "stuff" that gets drug in the house even though we remove our shoes at the door. It does make a "whistling" noise and even though it is "refurbished" it had quite a few scratches on it that is why I gave it 3 stars for appearance. I'll take it in to get the whistling noise looked at. Be sure to purchase the extra warranty especially if you are like me and use it ALOT. Like others said it is heavy but the "self propel" helps.
I have 3 cats and they drop lots of hair. My other vacs were hard to push around and used bags. I find the dirt cup to be easy especially since I can see it fill up and know to stop and dump. The level settings are easy too ,,from floor to thick carpet. The suction with the hose attachment really works well too. I have had this Bissel for almost 3 years. I wash the filters in the sink. There has been no problem this whole time. I don't vacuum every day; just about once a week.
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