Once my order was received I was called by overstock a week later to set up delivery. i had this couch not even 2 weeks after my order was recieved, it was nice. Upon delivery the driver helped get it inside my house (I have 5 steps leading to my door) after we got it in I started to unwrap it. it comes in a lot of plastic and cardboard. there are also small wood pieces screwed into the bottom to help protect the frame, its easy to unscrew and there are only 5-6 each top and bottom on the underside. After unwrapping it you take the back pieces and slid them into place, it clicks and your ready to go. its really easy. As said in an earlier review, this couch is very firm, but its not that bad. you start to break it in. its a really nice couch and considering some of the prices ive seen for couches in stores, this is perfect for me. the ends recline pretty far back. i would just recommend a pillow, doesnt seem like you have a lot of next support when reclined all the way back watching TV. Have a vacuum ready to clean up any of the smaller wood chips that may have chipped off during shipping.