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Coffee urn
 from Colorado,  Jan 7, 2011

The coffee urn looks great - very shiny stainless steel. After unpacking it, we filled it with water and coffee as directed. After perking, the light came on. All this is the way it should be. Next we put a cup under the spigot (faucet), moved the handle, and nothing came out. Tried it again. This time the handle came off, but stiill nothing came out. I emailed Overstock.com. I received an email back saying I could either find a replacment part locally and they would reimburse me or I could ask for directions as to how to return the item. I called a friend who ordered a replacement faucet. It didn't fit. Since I had already taken the faucet off, I decided to take the original faucet apart to see how it was made. I dicovered that the clear soft plastic inside had not been seated properly. I properly seated it. Now the faucet is working well. The handle has not come off again.

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PARTY MACHINE
 from south GA,  Sep 12, 2012

The only negative for this coffee urn is that it has no on/off switch, it must be plugged in to start brewing & unplugged to turn it off.

  • How did the color on site compare with the actual product? SAME
  • Please tell us about the quality of the product. WELL MADE
  • How accurate was the on site description of the product? COMPLETE
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Cheap spigot
 from San Diego CA,  Aug 22, 2012

I thought this coffee urn would be great for our school functions. I received it and tried it at home and the first time I went to use the spigot the handle came off. We fixed it and took it to school and it broke again! This is very poorly constructed, especially for the type of high use you would expect if you are buying a large capacity urn. Don't waste your time or money on this one.

  • How did the color on site compare with the actual product? Fine
  • Please tell us about the quality of the product. Terrible
  • How accurate was the on site description of the product? Good
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Coffee maker
 from Honey Grove, Texas,  Jun 7, 2012

I purchased this item our fellowship. We needed to replace the old aluminum one. This model is oretty and expensive looking. It is easy to use and makes great coffee. Great purchase!

  • How did the color on site compare with the actual product? Just fine
  • Please tell us about the quality of the product. Made well and impressive
  • How accurate was the on site description of the product? Very good
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positive
 from Scottsdale, AZ,  Sep 16, 2011

Customer was pleased with purchase...would recommend to future customers!

  • How did the color on site compare with the actual product? good
  • Please tell us about the quality of the product. good
  • How accurate was the on site description of the product? good
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