I had chosen this bar stool as I liked the design and the style and colours would compliment my kitchen. Overstock's website was very easy to use and the customer service agent I consulted before purchasing this item was very helpful. The item arrived in excellent time and I was very impressed up until this point. I have assembled various bar stools in my time and this was by far the most difficult to work with in my experience. The frame was very ill-fitting and it took a lot of strength to hold the various parts in place. As usual, I made sure that all screws were loose before I made the final adjustments at the end and tightened them up. However in the last month or so, various screws have fallen out at least 4 times, despite my re-adjustments and subsequent tightening. I am a female of roughly average weight so this is not something that I believe would contribute to the problem. The parts are perhaps cheaply made or perhaps I have been given a sub-standard item compared to usual standards but I have to say I have had nothing but problems. The seat was advertised as foam-filled however feels very hard and uncomfortable to sit on. I don't consider myself a particularly hard person to please but am not at all happy with this product. I usually go for American bar stools as I generally find them to be superior in quality and style to those found here in the UK. On this occasion, I am disappointed and won't be buying this brand again.