Maybe I am a bit odd, but I find this sofa to be incredibly comfortable. Yes, it is firm, but in a supportive way.

The comfort and quality is absolutely amazing. I was really worried about ordering such a major purchase online but this set is supreme in quality to other sectionals I have seen is our local stores and the price can not be matched. It looks and feels like a $3000. set. The cushions are firm, but very comfortable. Simply love it!

Exactly as described and exactly what I wanted! Perfect profile for smaller spaces. Easy to put them together to be a nice, solid piece of furniture. Very comfortable- not the kind of furniture that sucks you in and won't let go. In good condition after half year¿s heavy use, would recommend it to my friends.