The item was delivered a week late. The box it was in was torn up. It came with a stain. No real directions to install the arms. Once it was put together it was attractive and comfortable. If you want to sleep on it that is a bigger problem. You can't sleep on one side because the whole thing will flip over (there is nothing on the "back" side to support you sleeping on that end). You can sleep on the end under the supported end but you only have about 2 feet because there a huge hump. Very disappointing. Also this thing was listed at 197 lbs. No chance. It might be 50 lbs. Over all this was very disappointing.
Thanks for making a product that fit my needs so well. Keep up the good work.
- How did the color on site compare with the actual product? I think it's just a little lighter colored seating then what I expected but very close.
- Please tell us about the quality of the product. One of the support legs jammed and broke the first time it was used as a sleeper and the arms were a little difficult to figure out with no instructions included or online but the futon, ease of use and structure are sturdy and well designed.
- How accurate was the on site description of the product? Almost perfect! I got exactly what I expected.